Why Put Employees First

Your company’s employees are its value-creation engine, so you need to take care of them, writes HCL Technologies chief Vineet Nayar, author of Employees First, Customers Second. That doesn’t mean throwing picnics for them, Nayar says; rather, it means letting them shape your company’s strategy and feed into the management process directly. “We give them understanding, help, trust and respect — which is much better than potato salad and cold cuts,” he writes.

Why I Put My Employees Ahead of My Customers – Forbes.com.

• September 3, 2010 -- The End of Management (0)
• August 27, 2010 -- Tiger Oil Memos (2)
• August 20, 2010 -- Should Business Run More Like a Nonprofit? (0)
• August 13, 2010 -- Happiness is Good for Business (0)
• July 30, 2010 -- No, Management is Not a Profession (0)

Tags: articlesoffriday, nayar