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by tim on April 11th, 2012 Comments Off

Book Review: One Week Job Project

After finishing university, Sean Aiken embarked on a tour of North America working one job per week for 52 weeks. The One Week Job Project describes his journey over that year and what it’s like to work at 52 different companies. I heard Sean speak a few weeks ago, and loved his stories and ideas. You can learn more about his project here. It’s a great read, and subtly brings us back to the question all of us–leaders and followers–face at some point in our lives: what will my job mean in the end?

This book encapsulates Millennials more than any other book I have read. It describes a typical Millennial’s life journey and overt desire to find our passion, no matter what that passion pays us. It is like an anthem of this generation. Not that all Millennials will work one job a week like Aiken did, but they will strive for meaning in what they do choose to do. Bruce Tulgan uses the term “tapestry” to describe the Millennials career paths, where they want to paint a picture, or create a beautiful work of art with their lives, rather than just climb a corporate ladder to nowhere. Aikens’s book describes that journey, but also previews an intriguing twist with the Millennials: they might actually inspire other generations to question “why” and give up pointless quests for status amidst the rat race as well.

From a leadership perspective, this book is a great reminder that the people I lead have dreams and ambitions. We easily lose sight of that as leaders. In a perfect world, those dreams coincide with their job. But many times, they don’t. Why should I be surprised if they leave my leadership if I don’t care about that meaning? Aiken also gives us numerous examples of how new employees often get treated by companies. If you are an HR leader, this is an especially great book to read to help you understand the mindset of a new employee starting at your company. The little things do matter.

Our followers will not be content with mundane and pointless jobs with no meaning or direction. They see life as being too short to put up with ridiculous demands by leaders. Those domineering leaders will eventually run out of followers willing to put up with them, and they will not be able to compensate for their leadership ineptitude by throwing money at people. 21st century followers will laugh and quit when that happens, rather than stay and be miserable. That will change our workplaces substantially.

I loved this book. Aiken’s writing style reminds me a lot of Donald Miller, and he does a great job of telling the story of his 52 week adventure. Through these stories, he becomes an inadvertent leadership philosopher. It may be a stretch to add it to your leadership bookshelf, but I loved it, and would highly recommend it to anyone feeling a bit restless in your current job. You will soon realize that you are not alone, and many people feel that restlessness. Few of us will create an adventure like Aiken did, but you might be inspired by Aiken’s adventure. As leaders, we might also inspire our followers to find their passion too.

Note: I have no connection to the author or publisher. I did hear Sean speak in person in March 2012. All attendees at this event were given a free copy of the book.

Tim Vanderpyl is a Certified Human Resource Professional (CHRP) with Canada’s largest catholic healthcare organization. He holds a Master of Arts in Leadership from Trinity Western University and is working toward a Doctorate in Strategic Leadership at Regent University.

by david on April 9th, 2012 2 Comments

M: Self-Determination

This post is the seventh and final in our series on motivation theory. Over the past few weeks, we’ve reviewed the history of empirical thought on how to motivate followers.

People have an inherent tendency toward growth. That is the main concern of self-determination theory, which examines the motivation behind the choices people make without external interference and influence. The theory developed as Edward Deci and Richard Ryan began to study why individuals engage in activities for their own sake without seeking to obtain a goal or reward. In doing so, Deci and Ryan distinguished between intrinsic and extrinsic motivation.  Intrinsic motivation is the inherent drive to seek out challenges and new possibilities associated with personal growth. Extrinsic motivation is motivation that comes from an external source, such as a goal or reward. Deci and Ryan argued that intrinsic motivation is driven primarily by innate needs: competence, relatedness and autonomy.

Self-determination theory contains three essential elements. The first that humans are proactive by nature and seek to develop their potential. The second that humans desire to grow and develop themselves and their capabilities. The last that this development doesn’t happen automatically, it must be worked toward. In order to work toward this development, individuals need nurturing from the social environment. The role of organizations, then, is not to develop complex incentive compensation schemes to manipulate performance. Rather, organizations should design the optimal environment for individuals to pursue their growth and development through working toward organizational objectives.

Self-determination theory is a radical departure from the formulas and models first developed by motivational theorists. Yet, in some ways, the theory brings the field full circle by expanding on the ideas of self-actualization first proposed by Maslow.

David Burkus is the editor of LeaderLab. He speaks, consults and serves on the faculty of management at Oral Roberts University’s College of Business.

by david on April 6th, 2012 2 Comments

Setting Effective Organizational Goals

This is a guest post from Sean Conrad. Sean is a Certified Human Capital Strategist and Senior Product Analyst at Halogen Software, whose performance management software makes best-practice goal management simpler for leaders and employees. For more of his insights on talent management, read his posts on the Halogen Software blog.

One of the important roles of leaders is to set goals for their organization. In fact, some would argue it’s their most important function. Goals are what keep the organization moving, changing and reaching for more. Ideally, organizational goals should be what direct the efforts of every employee. Alas, that is often not the reality.

Why? Because many organizations and leaders are ineffective in setting and communicating organizational goals.

Here are some ways you can ensure your organizational goals are effective.

Make Organizational Goals Concrete and Measurable

It’s not uncommon to see organizational goals that are little more than slogans or vision statements; things like “Dominate the market” or “Beat the competition”. But these kinds of goals are hard for employees to align their efforts to because they’re not concrete. Organizational goals, as all other goals, are more effective when they describe the expected outcome in a measurable form. The aim is to create meaningful goals that employees can feel accountable for in some way. If they don’t understand what the organization is trying to achieve, and what success looks like, they won’t understand how they can contribute to the effort. Good leaders know that setting concrete, measurable goals for the organization is the first step to success.

Communicate Organizational Goals

Next, it’s important to communicate the organization’s goals to all employees. This is not an exercise you can do once. You need to do it repeatedly and consistently, to communicate leadership commitment and priority. Use multiple media and approaches. Make goals accessible and visible. Make sure very employee knows what they are.

Get Employees to Link their Individual Goals to Organizational Goals

If you want the organization to achieve its goals, you need to harness the passion, efforts and energy of every employee. The best way to do this is to challenge every employee to link their individual goals to the organization’s goals. Make it a part of your performance appraisal or goal setting process. Every employee should know how their work and role contribute to the organization’s success. This linking gives employees a larger context for their work, which is so important to engagement. As a leader, you should have visibility of employee goal alignment across the organization. Aligning your workforce in this way helps you see if the organization is well positioned to achieve its goals, or if priorities and efforts need to be realigned.

Revisit Organizational Goals Regularly and Communicate Progress

In some groundbreaking research in 2011*, leading talent management research and advisory services firm Bersin & Associates found that organization who revisit their goals at least quarterly, or even more frequently, dramatically outperform those who follow an annual cascading goal model. Regularly revisiting organizational goals allows you to be more nimble and stay responsive to a dynamic and changing environment.

Leaders should closely track progress on organizational goals, make any necessary adjustments to the goals, their priorities or assigned resources, and communicate progress, status and any changes to their workforce.

Conclusion

Strong leaders know how to harness the power of their workforce through effective goal management. They know that setting clear, concrete goals, communicating these, aligning employee goals with organizational goals, then tracking and communicating everyone’s progress is vital to success.

*Strategic HR and Talent Management: Predictions for 2012

by david on April 4th, 2012 2 Comments

M: Goal-Setting

This post is the sixth in a series on motivation theory. Over the next few weeks, we’ll review the history of empirical thought on how to motivate followers.

One of the most popular theories in organizational psychology, Goal-setting theory states that humans are motivated by setting goals.

(“Thank you. Thank you very much. I’ll be here all week. Try the veal.”)

It is a little more complicated than that. Researchers such as Edwin Locke have been examining the process and results of goal setting for thirty years. They’ve discover that setting goals alters behavior in four ways: choice, effort, persistence and cognition. Choice refers to how goals narrow individuals’ attention and focus it on goal-relevant activities. Effort refers to goals ability to draw more effort from individuals. Persistence refers to individuals’ tendency to work through setbacks to pursue a goal. Cognition refers to individuals’ development of cognitive strategies to change their behavior if needed to achieve a goal.

Goal-setting theory also offers various moderators to the relationship between goals and performance. Goal commitment is an especially influential moderator; if people are not committed to a goal, then it has no effect on performance. Attainability can affect effort toward achieving a goal; if it is too hard, then it is not worth trying. Likewise, self-efficacy affects whether or not people will try to achieve a goal based on whether they believe they can do it.

The theory also highlights the importance of feedback. If individuals cannot check their status toward achieving a goal, they may cease working toward it. Goal setting theory also offers a warning to organizations. Individuals need to be involved in the goal-setting process, but their goals must also be aligned with the goals of the organization.

David Burkus is the editor of LeaderLab. He speaks, consults and serves on the faculty of management at Oral Roberts University’s College of Business.

by david on April 2nd, 2012 Comments Off

0304 | Bob Frisch

Bob Frisch, managing partner of The Strategic Offsites Group, has worked with organizations ranging from Fortune 500 companies to German mittelstand family businesses to the U.S. Department of State. Bob’s work has been featured in the Harvard Business Review, theWall Street Journal, Bloomberg Businessweek, and Fortune. In this interview, we talk about the difference between senior management teams and kitchen cabinets, why he hates matrix organizations and his new book Who’s in the Room: How Great Leaders Structure and Manage the Teams Around Them.

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