Posts Tagged ‘hsieh’
Happiness and Hierarchies
One of the developing branches of psychology is the study of happiness: positive psychology. Among the many interesting finds of those in the positive psychology realm is the idea that those who perceive an internal locus of control tend to have more life satisfaction and happiness than those perceive an external locus of control (Verme, [...]
Designing Happiness?
One of the developing branches of psychology is the study of happiness: positive psychology. Among the many interesting finds of those in the positive psychology realm is the idea that those who perceive an internal locus of control tend to have more life satisfaction and happiness than those perceive an external locus of control (Verme, [...]
Organic Values
O’Toole (1996) reminds us that leading change and instituting values is not a dictatorial process. Inclusion and participation are vital elements of leadership, particularly when leading an infusion of values. Joas (2000) claims that values develop from the shared experience of an individual or group. Perhaps another way to look at is in that values [...]
Happiness is Good for Business
Once upon a time, business had to choose between profits and pleasant work environment, but not more. However, Zappos CEO Tony Hsieh says that’s no longer the case. Hsieh says a happy workforce is more productive and ultimately translates into happy customers and happy investors. “We are at the beginning of a very special time where [...]
Book Review: Delivering Happiness
Citing Zappos as great examples of employee engagement or customer service is almost cliché. So when the people behind Tony Hsieh’s new book Delivering Happiness offered me a review copy, I was a little hesitant. But I’m glad I accepted. The book is half-biography of Tony and half a biography of Zappos. It traces Tony’s [...]
